Data Protection Policy

Sq999 Privacy Policy — Your data is safe with us

Sq999 takes your privacy seriously. This policy explains what information we collect, how we store it, and why we will never share it without your consent.

Last Updated: January 2026 Language: English Applicable: All Members
Section 01

Introduction & Purpose

When you open an account on the sq999 platform, play games, or use any of our services, we collect certain information from you. This Privacy Policy ("Policy") explains what that information is, how it is used, and what rights you have.

Sq999 believes that every member's personal data belongs to them alone. We are custodians of that data — not its owners. That's why our Privacy Policy is built entirely around your interests.

This Policy applies to all services on the https://sq999.win website and the sq999 mobile application. By continuing to use the platform, you are deemed to have accepted this Privacy Policy.

This Privacy Policy has been developed in accordance with international data protection standards and is reviewed on a regular basis.

Section 02

What Information We Collect

Sq999 only collects information that is genuinely necessary to provide services, ensure security, and meet legal obligations. We never collect data we don't need.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Registration & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device model, browser Security & Fraud Prevention
Gaming Information Bet history, game logs, session duration Responsible Gaming & Dispute Resolution
Cookie Data Session tokens, preference settings Personalized Experience

You provide information directly during the registration process, and our system also collects certain data automatically — such as your device type or IP address. This automatically collected data is used primarily for security and technical purposes.

Important

Sq999 never stores your password or full bank card number. All financial information is kept in encrypted form at all times.

Section 03

How Your Information Is Used

Sq999 uses collected data only for specific, legitimate purposes. Information is never used for any purpose beyond what it was originally collected for.

  • Account Management: Registration verification, login security, and identity confirmation.
  • Payment Processing: Processing deposits and withdrawals quickly and securely.
  • Customer Service: Using relevant data to resolve issues and handle complaints.
  • Security & Fraud Prevention: Detecting suspicious activity and protecting your account.
  • Legal Compliance: Meeting regulatory requirements and Anti-Money Laundering (AML) verification.
  • Personalized Experience: Showing game recommendations and promotions tailored to your preferences.
  • Responsible Gaming: Detecting excessive gaming patterns and sending timely alerts.
  • Contact: Notifying you about important updates, policy changes, and promotional offers.

You can unsubscribe from marketing notifications at any time. However, important account-related notifications cannot be turned off.

Section 04

Data Retention & Duration

Sq999 stores your data on secured servers equipped with industry-standard security measures and subject to regular security audits.

Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For a minimum of 5 years while the account is active and after closure.
  • Transaction Records: A minimum of 7 years as required by legal obligations.
  • Gaming Log: Minimum 3 years for dispute resolution purposes.
  • Cookies Data: Deleted at the end of your session or according to your preferences.

Once legal retention periods have expired, your data will be securely deleted or irreversibly anonymized.

Section 05

Data Sharing Policy

Sq999 never sells, rents, or gives away your personal information. However, in certain circumstances, limited data may need to be shared with trusted third parties:

  • Payment Processors: Payment providers such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
  • Identity Verification Service: Authorized verification bodies for completing the KYC process.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Technology Service Providers: Hosting, cybersecurity, and analytics providers — all operating under strict confidentiality agreements.

All third parties are required to comply with sq999's privacy standards and may only use your data for the specific purpose agreed upon — nothing else.

Clear Stance

Sq999 does not sell your data to any advertiser or data broker. This is our commitment — and we do not compromise on it.

Section 06

Cookies & Tracking Technologies

The sq999 website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which sections of the website are most used — completely anonymously.
  • Security Cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies through your browser settings. Note that turning off certain cookies may affect the functionality of some features on the website.

Section 07

Security Measures

Sq999 uses industry-leading security technology to protect your data. Our security framework is built across multiple layers — so even if one layer is compromised, the others continue to keep your information safe.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Firewall: Advanced firewall and DDoS protection.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Real-Time Monitoring: A system for instantly detecting suspicious activity.

Please note — no one can guarantee 100% security on the internet. If you notice any suspicious activity, contact our support team immediately.

Section 08

Your Data Rights

As a member of sq999, you have important rights over your own data. We respect those rights and are here to help you exercise them.

1

Right to Access Your Data

To find out what information we hold about you, submit a request — we will respond within 30 days.

2

Right to Rectification

If any of your information is inaccurate, you can submit a request to have it corrected.

3

Right to Erasure

You may request deletion of any data that falls outside of legal retention requirements.

4

Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances.

5

Right to Data Portability

The right to receive your data in a structured, machine-readable format.

6

Right to Object

You may object to your information being used for marketing or profiling.

To exercise any of your rights, please contact our support team. We generally aim to respond within 30 business days.

Section 09

Protection of Minors' Data

Sq999 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we are notified or become aware that data belonging to a minor has been collected, we will immediately close the account and securely delete all associated information.

For Parents

If you believe your minor child has created an account on this platform, please contact support immediately. We will take prompt action.

Section 10

Policy Changes

Sq999 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or via an in-platform notification.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly.

This Privacy Policy was last updated January 2026Updated at

Section 11

Contact & Complaints

For any privacy-related questions, concerns, or requests to exercise your rights, feel free to reach out to us. Our data protection team is ready to respond to your message promptly.

  • Live Chat: Use the platform's Live Chat for 24/7 support.
  • Email: [email protected] — responses are typically sent within 24 hours.

When contacting us by email, please include your account ID and a description of your request so we can assist you as quickly as possible.

Why Your Information Is Safe at sq999


We don't just make promises — we back them with technology and policy to ensure your privacy.

Military-Grade Encryption

Every transaction and piece of personal information is protected with 256-bit AES encryption — the same technology used by leading banks worldwide.

Your Data Is Never Sold

Sq999 does not sell your data to any advertiser or data broker. This is a firm policy with no exceptions.

Independent Security Audits

Our systems are regularly tested by third-party cybersecurity experts — any vulnerabilities identified are addressed promptly.

Full Data Control

You have the full right to view, correct, or delete your information at any time. Submit a request whenever you need — we're here to help.

Real-Time Threat Monitoring

Our security system monitors for suspicious activity 24/7. Any unusual login or transaction triggers an immediate alert.

Full Transparency in English

Our Privacy Policy is written in plain, straightforward English rather than complex legal language, so every member in Bangladesh can easily understand it.

Start Gaming Safely at sq999!

Your data is protected, your gaming experience is secure. Join now and feel the difference for yourself.

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