Your Well-being Is Our Priority

At sq999 Responsible Gaming — Have fun, know your limits

Gaming should be a source of fun, not stress. sq999 believes every player deserves the opportunity to game responsibly. Our tools and guidelines are here to help you maintain healthy gaming habits.

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Responsible gaming is not just a policy — it is part of our culture.

At sq999, our commitment to responsible gaming goes beyond words on a page. We actively monitor each member's gaming activity and step in with support whenever someone appears to be at risk. Gaming is meant to be fun — nothing more.

The Foundation of Enjoyable Gaming

Responsible gaming means making your own informed decisions — when to play, how long to play, and how much to spend. At sq999, responsible gaming is a way of life where entertainment and mindfulness go hand in hand.

When online gaming becomes the sole focus of your life, it can shift from entertainment to a serious problem. sq999 believes every member should maintain a healthy balance between family, work, and leisure. Our responsible gaming platform is built to help you find and keep that balance.

Gaming addiction is a real issue in Bangladesh and around the world, but awareness and the right tools can prevent it. sq999 encourages every member to build healthy gaming habits. Our self-exclusion, deposit limits, and session timer tools keep you in control.

Remember, responsible gaming isn't about quitting — it's about playing smarter. Set a fixed budget, stick to your time limits, and learn to walk away after a loss instead of chasing it back. These small habits are what keep gaming enjoyable in the long run.

At sq999, we are legally required to serve only those aged 18 and above. Keeping minors away from gaming entirely is our responsibility — one we take very seriously.

How Responsible Players Game

Set a Budget94%
Stick to Your Time Limits87%
Stop After a Loss81%
Check Your Gaming Log73%
Balance Time With Family96%

* Data collected from sq999 member surveys

6 Core Pillars of Responsible Gaming


Sq999 provides these features free of charge to help keep your gaming experience safe.

Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Limits apply immediately once set, and a mandatory 7-day waiting period is required before any increase.

Session Timer

Set a time limit for each gaming session. When the time is up, the app will notify you and can automatically pause the game.

Self-Exclusion

If you feel like you need a break, you can suspend your account for anywhere from 24 hours to permanently. The decision takes effect immediately and no questions are asked.

Loss Limit

Set a loss limit in advance so your session ends automatically once that amount is reached. This protects you from chasing losses in the heat of the moment.

Reality Check

At set intervals, a popup will remind you how long you have been playing and how much you have won or lost. It is a simple but effective way to stay grounded in reality.

24/7 Support

If you have any concerns or issues related to gaming, our live chat support is available at all times. Help is offered without judgment — that is our promise.

Your Gaming, Your Control


All these tools are available free of charge, directly from your profile.

Instantly Active

Setting Deposit & Wagering Limits

You will never go over your weekly budget — the system enforces it automatically. Set your own limit starting from as low as BDT 500 per day.

Auto Reminder

Session Time & Break Reminders

Get reminders every 30 minutes, 1 hour, or any interval you prefer. It's a great way to avoid long sessions and give your eyes and mind a rest.

Cooling-Off Period

Temporary Break & Cooling Off

Take a breather and pause your account for 24 hours, 7 days, or 30 days. During this period, deposits and bets won't be possible — the window stays closed.

History Report

Gaming History & Spending Reports

Access your full gaming history, deposit and withdrawal reports at any time. Understanding your own patterns is the first step toward responsible play.

Warning Signs to Watch For

Gaming addiction doesn't happen overnight — it builds gradually. If you notice any of the signs below in yourself or someone close to you, act immediately. sq999 is always here to help.

Signs to Watch Out For

  • Chasing losses by betting again and again — telling yourself "I'll win it back this time"
  • Lying to family or friends to hide your gaming activity
  • Unable to stop gaming — wanting to quit but not being able to
  • Using money set aside for essential expenses on gaming
  • Feeling restless, irritable, or angry when not gaming
  • Gaming at the expense of work, studies, or family responsibilities
  • Gaming affecting your sleep, eating habits, or overall health

Build Healthy Gaming Habits

1

Set Your Budget in Advance

Before you start, decide the maximum amount in BDT you are willing to spend that day. Once you reach that limit, stop for the day — no exceptions.

2

Gaming Is Never a Source of Income

Think of gaming purely as entertainment, not as a way to earn money. Winning is a bonus — losing is part of the game.

3

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water — give both your body and mind a rest.

4

Don't Play When You're Stressed or Down

Do not turn to gaming as an escape from sadness, frustration, or stress. Your judgment is impaired when you are in that state.

5

Talk to Someone You Trust

There is nothing to hide from family or friends about gaming. Talking openly makes it easier to stay aware and in control.

Self-Assessment


Ask yourself these questions honestly — this is just for you.

1

Have you ever spent more than you planned on gaming and felt regret afterwards?

2

After a loss, have you placed more bets to try to "win it back"?

3

Has gaming caused problems in your personal, social, or professional relationships?

4

Have you tried to stop gaming but found yourself coming back repeatedly?

5

Have you ever been dishonest with family about how much time or money you spend on gaming?

6

Do you feel uncomfortable, irritable, or anxious when you are unable to game?

If you answered "Yes" to 2 or more of the questions above, please reach out to our support team or consider using the self-exclusion tool. Seeking help is a sign of strength, not weakness.

Responsible Gaming FAQ


Go to your profile settings and click on the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period, but reductions apply right away.

Not at all. Your account balance remains completely safe during self-exclusion. Once the break period ends, you can withdraw or play as normal. For permanent exclusions, you will be given the opportunity to withdraw your balance.

Reality Check is a pop-up notification that appears automatically at intervals you set. It lets you know how long you've been playing, how much you've won or lost in the session, and whether you'd like to continue. You can set it to any interval between 30 minutes and 2 hours in your settings.

Start by talking to them with empathy — without anger or criticism. Contact sq999 via live chat or email and our team will guide you through the next steps. We can also help you submit a self-exclusion request on their behalf if needed. Remember, reaching out for help takes real courage.

sq999 strictly enforces an 18+ policy. Age is verified at registration, and ID may be requested if there is any doubt. Any account found to belong to a minor is closed immediately, and all deposited funds are refunded. Parents are encouraged to restrict device access for younger users.

Yes. sq999's responsible gaming team is trained and ready to help without judgment. Reach out via live chat or email and we can guide you on self-exclusion, cooling-off periods, and professional support resources if needed. Your well-being is our top priority.

Play Responsibly — Enjoy the Fun at sq999

Join a safe gaming environment where your well-being comes first. Register today and access all responsible gaming tools free of charge.

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